Friday, June 11, 2021

Digital Etiquette - Question 4

Bad digital etiquette examples:


·        Writing in all caps

Writing in all capital letters online is considered yelling and will therefore be bad digital etiquette since it is seen as rude (The Cybersmile Foundation, 2020).

 

·        Spamming

Spamming is sending the same message indiscriminately a massive amount of internet users (The Cybersmile Foundation, 2020).

 

 

·        Stealing other people’s identity

Identity theft (also known as catfishing) is when a cybercriminal gains access to your personal information to steal money or gain other benefits (The Cybersmile Foundation, 2020).

 

·        Posting without permission

Not asking for permission before you post things online that doesn’t belong to you (The Cybersmile Foundation, 2020).

 

·        Hacking:

Hacking is conducted with purpose to gain information that is not theirs. They have the ability to destroy online reputations by leaking personal information or content out to the public for the world to see (The Cybersmile Foundation, 2020).

 

·        Arguing online

Sometimes your thoughts and opinions may get the better of you when you’re getting involved in discussions on online threads when you don't agree with other people. It is there is seen as bad etiquette when a person insults or attacks another person based off of their opinions (The Cybersmile Foundation, 2020).


·        Inappropriate jokes

 

Inappropriate jokes are jokes that could offend people. It can also include making a joke on a thread that already consists of content that is upsetting or distressing. It is therefore considered bad etiquette to make jokes that is considered inappropriate to other people (The Cybersmile Foundation, 2020).

 

·        Disrespecting people’s privacy

Taking someone’s personal and private information and putting it online without their permission or knowledge of you doing it can be seen as bad etiquette (The Cybersmile Foundation, 2020).

 

·        Denying other individuals the right to express themselves

Everyone is allowed the right to have their own personal views and opinions about a certain topic that is being discussed and denying that person the right to an opinion is considered bad etiquette (The Cybersmile Foundation, 2020)

 

·        Ignoring requests for help online

It is bad etiquette if you ignore somebody asking you for help with a certain situation such as where they can find information or just asking a general question (The Cybersmile Foundation, 2020).

 

Reference list:

EXAMPLES OF BAD NETIQUETTE. [online] Available at:

https://www.cybersmile.org/what-we-do/advice-help/netiquette/examples-of-bad-netiquette

[Accessed 10 June 2021]


Digital Communication - Question 3

 

Five recent trends in digital communication and digital marketing:

1.   Chatbots

Chatbots communicate with users, helping them complete their goals since it is artificial intelligence (AI) software. Chatbots interact with people by means of text chat windows. Verbal interactions are also possible. The artificial intelligence learns more about customers as more data insights is collected by the system over time over time. This therefore makes it possible to offer a service that is continuously-improving. Example, Facebook using chatbots to provide weather reports or basic customer support functions (Digital Marketing Institute, 2020).

 

2.  Marketing in messaging apps

Businesses in all industries have taken a significant interest in apps like Facebook Messenger and WhatsApp recently due to the fact that there are 1.3 billion monthly users are active on Facebook Messenger and WhatsApp has 1.6 billion active users.

People are less active on traditional channels such as email and social media and are more active on instant messaging apps. With short and personalized text, companies are allowed to reach a broad audience though the use of messaging apps. Example, consumers active on Facebook messenger returning to a company website if it has a live chat option (Digital Marketing Institute, 2020).

 

3.   Voice interaction

Due to devices such as Siri and Alexa, there is a continuous rise in verbal interaction with devices. It is the preferred way of interacting as people like to talk. The way people want to search, shop and discover new things is what these devices are catching up with.

The device will only give a few choices, mostly supplying just one choice when a person asks the device to conduct a search in which it replies verbally. Marketers write in a conversational tone therefore using keywords that people will speak rather than type. By doing this, they can target voice search users. Example, using Siri when searching something online will eventually allow the device to familiarise with how you search and shop (Digital Marketing Institute, 2020).


4.      Interactive content

Anything that people can click on, swipe, or interact with online is considered interactive content. Marketers consider interactive content highly effective at educating the buyer (Digital Marketing Institute, 2020).

Many companies have been experimenting with interactive content recently, such as:

1.  Polls and quizes

2.  Augmented reality ads

3.  360-degree videos

 More memorable and fun content from brands is wanted by consumers. This is due to the fact that it helps them feel more connected to the company. People are offered a more immersive and engaging experience through this type of marketing technology, eg. augmented reality and video content (Digital Marketing Institute, 2020).


5.    Video marketing

Video marketing, such as live video, is highly-engaging. A powerful method of digital marketing when combined with influencer marketing is live streaming. A huge audience can be drawn by having a live stream with an influencer that is directly interacting with comments. These influencers can include social media influencers or much more traditional sources, such as celebrities, athletes, and musicians.  Example, watching an influencer on a platform such as Twitch market certain products for a company (Digital Marketing Institute, 2020).

 

Reference list:

Digital Marketing Institute. 2020. 10 trends in digital marketing in 2020, 27 January 2020. [Online]. Available at: https://digitalmarketinginstitute.com/blog/10-trends-in-digital-marketing-in-2020

[accessed 9 June 2021]


Digital Literacy and Information Fluency - Question 2

 

 

Reference list:

Wikipedia. 2020. Digital literacy, 30 September 2020 [Online]. Available at: https://en.wikipedia.org/wiki/Digital_literacy [Accessed 6 June 2021]

Independent institute of education, 2021. Digital citizenship module manual. Unpublished. Page 46 - 48

Figure 1 and 2 in infographic: mindforest, 2018. Digital literacy for everyone, 27 November 2018. [Online]. Available at: https://www.mindforest.com/digital-literacy-for-everyone/ [Accessed 6 June 2021]


Digital Citizenship, Fluencies and Access - Question 1

Sparrow, J (2018) summarises that “Fluency skills are important because it allows for the ability to leverage technology to create new knowledge, new challenges and new problems and to complement these with critical thinking, complex problem solving and social intelligence to solve the new challenges.”


The 5 fluency skills are:

Information fluency

Solution fluency

Media fluency 

Collaboration fluency

Creativity fluency

Source: Global Digital Citizen Foundation (figure 1)

Information Fluency

Information Fluency is about interpreting information in an unconscious and intuitive manner in order to interpret its meaning and significance by the knowledge extracted (Weebly, 2018). It is the set of skills needed to locate, retrieve, assess and use information to solve problems (Bundy, 2004). When information literacy and relevant computer skills are added to critical thinking skills, there is an outcome of information fluency (Associated Colleges of the South, 2002).

 

Being information fluent means you are able to (Virtual Library, 2021):

·        Find out about your information needs

·        evaluate information critically when locating it

·        solve problems 

·        communicate your learning effectively

·        reference information sources in a correct manor

Source: iTeach2 (figure 2)

 

An example of information fluency skills is when learning about the idea of global warming, students had the ability to access digital information endlessly. They accessed information in the form of texts, images and videos through their computers and phones. They found videos on YouTube and the documentaries on the Discovery Channel. The students find what was significant, accurate and necessary to support their topic by searching through information.


Solution Fluency

Solution fluency is about problem solving, hence solving problems through an intuitive process that is presented. In order to be able to find a solution to a problem, the ability to interpret information and extract knowledge is required (Weebly, 2018). The steps in solution fluency that are an essential system for building problem-solving processes and strong critical thinking capacity are (Hoda, 2018):

·        Define

·        Discover

·        Dream

·        Design

·        Deliver

·        Debrief

Source: wabisabi learning (figure 3)

 

An example of solution fluency is when students are presented with the challenge of learning about global warming. By designing, applying and evaluating the process and outcome of an appropriate solution, they can creatively solve a problem. Their success with this challenge will determine the depth of their learning and their grade.


Media fluency

Media fluency includes two steps. Listening and interpreting the media is included is step one. How we use this for our own output such as communication is included in step two. Being able to analyse the meaning of any communication and direct a message to the audience that is intended to receive it what is involved in media fluency. This is known as the input and output and it includes both of the communication and literacy aspect (Tong, 2015)


Source: Prezi (figure 4)

 

An example of media fluency includes when student text, the message goes through a medium to be transferred. Students also use media fluency by watching movies and paintings, hence the same message can be communicated through different mediums.


Collaboration fluency

Collaboration Fluency involves team working proficiency to create original digital products. They cooperatively work in online environments with virtual and real partners (Global digital citizen foundation, 2019).


Source: Global digital citizen foundation (figure 5)


The steps included in collaboration fluency is:

·        Establish

·        Envision

·        Engineer

·        Execute

·        Examine

An example of collaboration fluency includes the pre-grad college students working collaboratively on a group project on the topic of global warming with a variety of people that are close and far in order to accomplish the task.


Source: Global digital citizen foundation (figure 6)


Creativity fluency

Creativity fluency involves how meaning is added to design, art, and storytelling through artistic proficiency. Creativity can be taught and learned like any other skill due to the fact that every person is creative. It is a brain process that involves both hemispheres working together and the steps included in creativity fluency are (Gurr, 2012):

·         Identify the outcome and criteria that is desired.

·         Inspire your creativity with sensory information that is rich.

·         Interpolate and connect all the dots. You can do this by searching for patterns that connect with your outcome desired and criteria from Identify that is within your inspiration.

·         Imagine is the combination of Inspire and Interpolate therefore an idea is formed

·         Inspect the idea by comparing to the original criteria and for practicality.


Source: all things learning (figure 7)

 

An example of creativity fluency is the students creative use of design, art and storytelling have added to the meaning of the story, created interest by the audience, and resulted in a quality documentary on their group project on the topic of global warming.


Digital fluency is considered as part of a broader set of competencies related to ‘21st century’ learning. Being able to manipulate technologies so we can create and navigate information successfully is supported by our ability to work collaboratively, solve real-world problems creatively, pursue our own learning goals, etc.

Issues of responsibility, equity and access is related to the outcome of being digitally fluent. Full participation in a digitally-enabled education system and digitised society is something we all have a right to. We can keep ourselves safe online and take full advantage of opportunities such as having the ability to apply for work, managing finances and be part of local communities if we work with fluency in the way we use technology (Spencer, 2020).

Reference list:

Sparrow, J. 2018. Digital Fluency: Preparing Students to Create Big, Bold Problems. EDUCAUSE, 12 March 2018. [Online]. Available at: https://er.educause.edu/articles/2018/3/digital-fluency-preparing-students-to-create-big-bold-problems [Accessed 1 June 2021]

 

Figure 1: Jukes, I. (2015). Global Digital Citizen Foundation. 21st Century Fluencies. Retrieved from https://globaldigitalcitizen.org/21st-century-fluencies [accessed 3 June 2021]


 Weebly. (2018). Digital citizenship. [online]. Retrieved from: https://digitalcitizenshippass.weebly.com/-five-fluencies.html [Accessed 3 June 2021]


Bundy, A. (ed.) (2004). Australian and New Zealand Information Literacy Framework: principles, standards and practice. 2nd ed. Adelaide: Australian and New Zealand Institute for Information Literacy (ANZIIL) and Council of Australian University Librarians (CAUL). Retrieved from: http://www.caul.edu.au/content/upload/files/info-literacy/InfoLiteracyFramework.pdf [Accessed 3 June 2021]

 

Associated Colleges of the South. (2002). ACS information fluency - definition. Retrieved from: https://www.researchgate.net/figure/Associated-Colleges-of-the-Souths-Information-Fluency-Model-This-is-an-ACS-graphic-It_fig1_254373929 [Accessed 3 June 2021]

 

Virtual Library. 2021. Information Fluency, 21 April 2021. [Online]. Available at: https://www.virtuallibrary.info/information-fluency.html [Accessed 3 June 2021]

 

Figure 2: iTeach2. Information fluency, 16 May 2019. Retrieved from: https://sites.google.com/a/alaska.edu/iteach2/topics/information-fluency [Accessed 3 June 2021]

                                                                                                

Hoda, M. 2018. Solution Fluency. Digital citizenship, 7 October 2018. [Online]. Available at: https://sites.google.com/site/muhammaddhoda15013505poe/5-fluencies/solution-fluency [Accessed 3 June 2021]

 

Figure 3: Wabisabi learning. Solution fluency process, 16 April 2019. Retrieved from: https://wabisabilearning.com/blogs/future-fluencies/living-solution-fluency-process [Accessed 3 June 2021]

 

Anson Tong, 2015. Media fluency. Prezi, 26 May 2015. [Online]. Available at: https://prezi.com/lhj0thuxkpr9/media-fluency/ [Accessed 4 June 2021]

 

Figure 4: Media fluency. Prezi, 26 May 2015. [Online]. Available at: https://prezi.com/lhj0thuxkpr9/media-fluency/ [Accessed 4 June 2021]

 

Global digital citizen foundation. 2019. Collaboration fluency, 6 July 2021. [Online]. Available at: https://globaldigitalcitizen.org/21st-century-fluencies/collaboration-fluency [Accessed 4 June 2021]

 

Figure 5 & 6: Global digital citizen foundation. 2019. Collaboration fluency, 6 July 2021. [Online]. Available at: https://globaldigitalcitizen.org/21st-century-fluencies/collaboration-fluency [Accessed 4 June 2021]

 

Gurr, T. 2012. Creativity fluency. All things learning, 14 March 2012. [Online]. Available at: https://allthingslearning.wordpress.com/tag/creativity-fluency/ [Accessed 5 June 2021]  

 

Figure 7: Creativity fluency. 2012. All things learning, 14 March 2012. [Online]. Available at: https://allthingslearning.wordpress.com/tag/creativity-fluency/ [Accessed 5 June 2021]  

 

Spencer, K. 2020. What is digital fluency? Digital learning collaborative, 16 March 2020. [Online]. Available at: https://www.digitallearningcollab.com/blog/what-is-digital-fluency [Accessed 6 June 2021]  

Digital Etiquette - Question 4

Bad digital etiquette examples: ·         Writing in all caps Writing in all capital letters online is considered yelling and will the...